Staff Technical Product Manager - Architecture & API

The Internet has turned every device with a screen into a television with unlimited channels.  People are watching everywhere. They stream from home, from the café, from international flights. With the rise of binge-watching and catch-up TV, people want to watch content on their own schedule. As a result, the technology required to connect with viewers is becoming increasingly complex. That’s where Brightcove comes in. We help our customers - some of the largest operators, broadcasters, media companies and brands in the world - connect viewers with their interests, audiences with relevant advertising, analytic insights to business strategies, and ultimately, video with revenue.

Brightcove captures billions of analytics events each day, reaches hundreds of millions of unique monthly viewers in almost every country in the world and serves billions of video ads each month. It’s not a task for the faint of heart. As with many other industries undergoing cloud-based transformation, in this pivotal time for the TV industry, the cloud represents both the challenge and the solution.

Working at Brightcove is fast-paced, fun, and challenging, and we thrive on innovation. Come join our team and help shape the future of TV. The world is watching.

As a Staff Product Manager of Brightcove Architecture and API, you will be driving product development in and for a truly global environment. You will be expected to have in-depth knowledge of platform architecture and API design which will service our  OVP/OTT industry tools and solutions. While collaborating with all parts of the organization as well as with our customers and partners to iron out requirements and strategies for your specific product area. On a daily basis, you will work closely with several highly skilled development teams. In this role you will have to rely heavily on your ability to communicate and to drive collaborative analysis.

Responsibilities

The Technical, Staff level Product Manager is expected to understand the market, the customer and the business in order to make sound decisions on product features, priorities, and backlog - working closely with engineering, program management, and stakeholders from the field organization, marketing and definitional customers.

• Translate product vision, strategy and roadmap into product definition that can be communicated to engineering, QA and customer-facing functions.
• Specify technical requirements for Brightcove Video Cloud system architecture and framework of shared video services; work with other technical product managers and engineering leads to plan and prioritize the system architecture roadmap.
• Ability to take technical details and present them in a non-technical, value driven format.
• Regularly engaging and enabling a developer community across customers, services, partners and internal stakeholders (Including system administrators, customer care, end users, operations management, etc). Translate requirements into clear epics, user stories and acceptance criteria.
• Manage the feature request process, agile sprint planning / grooming and keep an updated release plan for the products you cover. 
• Work closely with product management, engineering leads and architects to ensure a deep understanding of product vision, priorities and roadmaps that translate into successful release of cross platform initiatives.
• Spearhead the continuous health of the platform including security, reliability and scalability.
• Develop and track strategies to understand the platform usage, performance and adoption. Work with the broader product organization to identify and report on the success of a feature release.
• Lead clean, high-quality solutions with automated testing, infrastructure-as-code, multi-environment/multi-region deployed, and well thought out devops tooling.
• Represent Product Management in architectural decision-making for web-based applications, API-driven video and application capabilities, and integrated SaaS-delivered solutions.
• Oversee technical aspects of large enterprise level projects and applications.
• Provide guidance to multiple product and engineering teams to ensure communication channels are flowing within, and across, organizational boundaries.
• Coach, inspire and motivate other product managers to do their best work.
• Evangelize the product lines using pitch decks, demos, and customer feedback
• Detail the buyers/users for key enterprise use cases and work with the design team to create delightful products.
• Evaluate competitive products & solutions and help establish positioning, core messaging, and pricing strategy.
• Establish yourself as Brightcove’s subject matter expert on the cross platform architecture and APIs.

About you

• 7+ years of Technical Product Management and/or Solutions Engineering experience with managing all phases of product lifecycle in an agile development environment.
• Experience with platform integrations with 3rd party technologies for enhanced solutions delivered to our customers.
• Deep understanding of media workflows, asset and metadata lifecycle management.
• Big thinker who can deliver short-term value, while steering long-term roadmap requirements that can scale.
• Experience with API design and version management with focus on backward compatibility and non-breaking updates.
• Experience managing a SaaS (B2B, B2C and developers) application (preferably in a company with multiple SaaS offerings).
• An understanding of how to learn from potential customers, define the right problem, and then find a differentiated solution.
• Demonstrated experience interacting with all levels of management.
• Appreciation for backend design to support best-of-breed UX / customer experiences.
• Knowledge of business models and stage gate reviews (including : executives, engineering, marketing, sales, partner managers, finance, legal, and support)
• Degree in computer science or other related field, or equivalent experience.

• Strong analytical skills to accurately define requirements that contribute to a robust platform - help expand the quality of our thinking.

• Comfortable working in a geographically distributed organization.
• Outstanding written and verbal communication skills.
• Self-organized with expert ability to prioritize activities and manage deliverables to completion in a high-pressure environment.
• Deep working knowledge of OVP/OTT video management, publishing and syndication, and other related video management and distribution services.
• Familiar with Linux, basic SaaS security, REST, and API design.

WORKING AT BRIGHTCOVE 

As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 

Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. Please apply and if you are not a fit, we would love to keep you in our talent community. We encourage you to OPT into text messaging or the Talent Community at any time. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 

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